An Apartment Building

Claims Representative II - Multi-Line

Full-Time

Job Description:
 
Indiana Farmers Insurance, an A (Excellent) rated insurance carrier per A.M. Best, is seeking a multi-line adjuster to be the newest member of our Claims Team. The ideal candidate will demonstrate a commitment to delivering exemplary customer service, a proven ability to work independently, consistency in decision-making skills, exude professionalism, and work in an expedient fashion. This position qualifies for consideration under our remote/flexible work program.
 
Responsibilities

  • Investigating, evaluating, and negotiating casualty and property claims arising from personal, commercial, and farm exposures
  • Communicates decisions and rationale to policyholders, claimants, and agents
  • Obtains information to fairly evaluate, negotiate and resolve claims
  • Using compassionate communication and persuasive negotiation to ensure a positive customer experience
  • Working well with others in a fast-paced, collaborative environment
  • Negotiates settlements within prescribed authority
  • Identifies and recommends referral of potentially fraudulent claims
  • Updates files and provides comprehensive reports as required
 
Minimum Qualifications

  • Four-year college degree preferred
  • Good organization skills and ability to prioritize a workload
  • One year of directly related claims or customer service experience
  • Strong written and oral communication skills
  • High level of problem solving and decision-making skills
  • Persistence and the ability to work through and solve problems
  • A valid driver's license
 
Benefits

  • Group Health, Prescription, Dental, and Vision Insurance
  • Life Insurance
  • Short & Long-Term Disability Insurance
  • Exceptional 401(k) Plan
  • Paid Holidays
  • Education Reimbursement Program
  • Wellness Program
  • On-site Fitness Center

Available: January 2020

 

Application

Position*:
Claims Representative II - Multi-Line
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